Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
1. Introduction
At BioHackMe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information
- Email address
- Account credentials
- Payment information (securely processed through Paddle)
- Health and wellness data you choose to input
2.2 Automatically Collected Information
When you use our service, we automatically collect:
- Device information
- IP address
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our service
- Processing your payments through Paddle
- Improving and personalizing your experience
- Communicating with you about our services
- Analyzing and enhancing our platform
- Complying with legal obligations
4. Payment Processing
We use Paddle as our payment processor. When you make a purchase:
- Payment information is securely processed by Paddle
- We do not store your full payment details
- Paddle's privacy policy applies to payment processing
- You can review Paddle's privacy policy at https://www.paddle.com/legal/privacy
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
6. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners
- Payment processors (Paddle)
- Legal authorities when required by law
- Other users (only information you choose to share)
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectification of your data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
8. Cookies Policy
We use cookies and similar tracking technologies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our service
You can control cookie settings through your browser preferences.
9. Children's Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 years of age.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
For questions about this Privacy Policy, please contact us at:
12. Compliance
We comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR)
- Dutch Implementation Act GDPR (UAVG)
- Dutch Telecommunications Act (for cookies)
- Other applicable Dutch privacy laws